Frequently asked questions
How can I Book a Free Quote?
1. CALL US FREE
We offer a free call service. Contact us on 0800 118 2919 and we will help you to book your free quote. Our friendly team will arrange you a convenient time by visiting your property with No-obligation Fee providing you an accurate estimate for the waste removal costs.
2. UPLOAD PICTURES
Simply upload the pictures of your rubbish using our online form. We will provide you with an approximate estimate within 6 hours.
3. LIVE CHAT
You can contact us online. Tell us about your query, upload the picture of your rubbish and we will help you with it all.
What type of waste can you collect?
We can dispose of any type of non-hazardous and non-contaminating waste:
broken furniture, sofa, mattress, table, desk, chair, wardrobe,
kitchen appliances & electronic equipment, dishwasher, fridge, cooker, TV/monitor, computer, dry mixed waste, metal, cardboard, plastic, scrap, wood, glass, clothes.
PROHIBITED WASTE COLLECTION LIST: Food waste, asbestos, medical waste, tires, fluorescent tubes, gas cylinders, cement, and concrete, paint and paint tins (unless empty), plasterboard, batteries, liquids, solvents, oil, petrol, diesel, and explosives.
Do you hold the Waste Carrier License to do this job?
Yes. Our company is fully Insured & Licensed. We are holding the Waste Carriers License and we are covered with Public Liability Insurance against any accidental damage caused to your property.
Our Waste Carrier Registration License can be checked on https://environment.data.gov.uk/public-register/view/index
Registration number CBDU353091.
How can you help me to lower the rubbish removal costs?
We can help you to reduce your total quote by recycling your unwanted furniture by finding them a new home or users.
How do I pay?
All prices are subject to VAT.
How do you offer a 100% Money-Back Guarantee?
We provide Risk-Free Rubbish Clearance Services. If you feel we are not delivering on our promises, we will continue to work with you until you are completely satisfied. If we cannot rectify any issues, we will refund your money back.
Do I have to stay on my property on the waste collection day?
No. It is not necessary to stay on your property during the waste removal. The Orange Clearance team will send you a notification by phone or email on the rubbish collection day before their arrival. After the job has been completed, we will send you a confirmation with the photographs Before and After work completion.
YOUR SAFETY IS OUR PRIORITY.